Opening Doors to Change Lives is an integral part of the philosophy of our charity shops. Whilst they sell clothes and furniture, they are also places where people gain confidence and a sense of family. They are very much a ‘community centre’ for many who find the friendship and interaction with our staff a really positive experience.

Friendships are built within the shops and our staff make every effort to make sure customers feel welcome and have a chat. The shops also provide volunteering opportunities, and for some this has been a means of growing in confidence, gaining experience and a stepping stone back to the workplace.